The Good
Financial Strength • High Performance • Excellent Customer ServiceThe Bad
Possible High Rates for Extensive Coverage Amounts • Some Plans May Not be Available in all Areas • Why Mass Mutual Life Insurance Ranks Among the HighestOverview
Mass Mutual Life Insurance began its business life in Springfield, Mass. in 1851. The company consisted of three chairs, a table and a city map on the wall in one small room. Over the years the company has grown to include many subsidiary companies and provide services and products to thousands of customers. The name Mass Mutual has become so well known that it is often associated with excellent customer service, a wide variety of policies and plans and affordable rates. These things combined have helped Mass Mutual earn a highly reputable name in the field of life insurance.
Mass Mutual Life Insurance believes that the policyholders are what make a company successful. For this reason they place extreme importance in ensuring that the policyholders are kept satisfied by whatever means necessary. As with any company however there are going to be good and bad points that will need to be considered.
Policies / Plans 
There are many policies and plans available through Mass Mutual Life Insurance however you first need to know how much coverage is necessary to fit the needs of your family. Life Insurance is a way of ensuring that your family is taken care of financially in the event that something should happen to you. This is especially important if you are the one that provides the primary source of support for your family. There are many things that can be covered by funds obtained from a life insurance policy such as funeral and burial expenses, college tuition and even mortgage payments. Mass Mutual maintains a rating of 8 based on the many different options they offer in regards to various plans and policies related to life insurance.
Pricing / Rates
Another area that Mass Mutual Life Insurance rates quite highly is in the matter of rates and premiums. Because of their ability to provide suitable coverage to almost anyone regardless of their budget they have earned a rating of 8 in this area.
Getting A Quote
Quotes are quite important in the insurance world. This is how individuals compare coverage and rates of many different providers. This is an important step to complete before making a final decision on which company you will choose to provide life insurance benefits for your family. Mass Mutual Life Insurance makes this process so fast and easy that they have earned a rating of 8 in the matter of obtaining quotes.
Customer Service
Many people hate the thought of having to contact the customer service department of their life insurance company for any reason. It is nice to know however that these people are available and easily accessible should the need for them arise. The specialists of the customer service department of Mass Mutual Life Insurance are highly trained to be able to handle any problem big or small and do so with a friendly and courteous attitude. Because of this, Mass Mutual Life Insurance maintains the highest possible rating of 10 in this area.
Summary
Overall Mass Mutual Life Insurance maintains a rating of 8.5 as a whole company. Because of this high rating the company has prospered over the years and now offers life insurance to a growing number of customers.