The Good
Riversource has a long history in the insurance industry • Riversource has a decent number of insurance and annuity products • Individuals will be able to purchase Term, Universal and Variable Insurance PlansThe Bad
Some people may prefer a more well-known company • RiverSource Insurance Company ReviewOverview
n/aPolicies / Plans 
RiverSource offers a decent number of insurance plans but their selection wouldn’t exactly be considered robust. Individuals will have some options when it comes to insurance products. The can choose from the company’s Term, Universal Life and Variable Universal plans. Each of these can be a good option for the right person and will provide the buyer something a little different. Those looking to control their costs may want to purchase a Term plan. However, other considerations, aside from price, need to be made as well. In addition to insurance policies, individuals will also be able to choose from a number of annuity products and also disability insurance.
Pricing / Rates
The prices or rates of the company’s products are good. RiverSource isn’t the cheapest insurer around but they also aren’t the most expensive. Those looking for basic, straight-forward coverage, may want to give the Term insurance a good, hard look. Variable or Universal Variable are good options for those looking to save a little money and who want something a little more complex than Term. The latter two types of policies, Variable and Universal Variable, will likely be more expensive but they offer a little more as well. Individuals will thus, have to consider the trade-offs.
Getting A Quote 
RiverSource does not offer instant quotes. Individuals that would like to price the company’s insurance plans will need to contact them directly. This can be done by calling them at the toll-free phone number listed on their website or by emailing them. Emailing is done via a form built-into the company’s website.
Customer Service
RiverSource’s customer service is very good. They have a dedicated client support staff that is available to take phone calls. Though the staff isn’t available, 24/7, they are open during business hours. Individuals will also be able to contact someone via email by typing in their request, question, comment, etc, into the form provided by the company. Someone from customer service will get back in touch with the relevant information in pretty short order.
Summary
Overall, RiverSource is a decent option for those looking for live insurance coverage. They offer a number of different options, including both Term and Permanent options. Individuals interested in a Term Life insurance plan will be able to find one through RiverSource. Those looking for something that is a bit more comprehensive and complex may want to take a look at the Variable and Universal Variable options. Each of these is a bit more robust and will offer a savings option in addition to the standard payout provided to ones loves ones upon their death.
The insurance rates at RiverSource are good. They aren’t super cheap but they won’t necessarily break the bank either. Getting a quote, while not super easy can be done by contacting the company, which can be reached via telephone or email. There is no instant quote option but it’s easy enough to contact someone and price a particular plan.
The customer service provided at RiverSource is good. The company is easily accessible and responsive. Emails are responded to promptly and calls are answered right away, during business hours. The company provides a toll-free number so that customers are not charged for calls.